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Richard is the Sr. Manager of Infrastructure Operation for the Office of Information Technology at the Georgia Institute of Technology. In his role he oversees the Institute’s primary data centers, IT operations, and delivery of core Institute services such as backups and monitoring. He has over two decades of experience in IT infrastructure and service delivery with a focus on business development, operations, and process improvement. Additionally, he has had a hand in building and operating multiple Enterprise, Hybrid, Cloud, and Colocation data centers throughout his career. He has spent most of his career in the corporate world and has recently joined higher education. This broad experience gives him a unique perspective on many of the challenges facing technology leaders today. Richard holds a BBA in Information Security Assurance from Kennesaw State University. In addition, he has his CISSP from ISC2 and several AWS certification. He can often be found working out, reading, and focusing on self-growth and professional development.