Speakers

As the Senior Manager of Content and Community at HDI and ICMI, Erica creates content and experiences that empower IT support, service management, and contact center professionals to elevate service delivery. With over 15 years of experience in content and community management, she brings a passion for learning and storytelling to her work at Informa. Erica is a natural connector who loves bringing professionals together to collaborate and solve problems. Connect with her on LinkedIn.  

Presenting:

• Data Center Speed Networking: Expand Your Network in Minutes