As we’ve moved our event dates to August 24-27, please note our Agenda will be updated frequently as we work with our speakers and panelists to schedule the best program possible for you. We appreciate your support and patience.
View, browse and sort the ever-growing list of sessions by pass type, track, and session type. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the Mobile App, once live approximately 1 month prior to the event. For your schedule to sync properly with the mobile app, be sure to login to Schedule Builder.Agenda at a Glance
Lee Smith (Mission Critical Data Center Consultant, DataCenterDNA)
Date: Wednesday, August 26
Time: 10:20am - 11:20am
Pass Type : All Access, Standard
Track : Optimizing Data Center Delivery & Performance
Session Type: Session
Vault Recording: TBD
Any incident in a data center is regrettable. Nobody likes to deal with the aftermath. Major incident processes, emergency responses, downtime, first-time fix and restoration – it all is just pain that we wish away. Most cases require an investigation to determine what, why, when, where and how it went wrong. And - worst of all - who, if anybody, is responsible. Sometimes an independent team investigates the situation to determine the sequence of events and whether there is actual blame. This is where post-incident investigation trouble usually starts. Nobody wants to own it, be found wanting or, worse, negligent. Lee Smith, presenter of “Soufflés. Data Centers. Mountain Bikes” in 2018, will, in his frank and open manner, discuss his experiences and share his insight whilst facilitating this type of investigation. The process, what to look for, how to find the facts, what to ignore, how to deal the politics and getting to the bottom of it. In short, the psychology behind it all.