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Data Center World 2021

Data Center World delivers expert strategy and insight on the technologies and concepts you need to know to plan, manage, and optimize your data center. Data Center World 2021 educational conference programming is focused on the rapidly advancing data center technologies like edge computing, co-location, hyperscale, and predictive analytics – all within a rapidly changing global business climate -- in order to give attendees a leg up on their competitors to become the new trailblazers of the data center.

How People, Processes and Technology are Redefining Data Center Operations

John Hevey  (SVP, Chief Technical Services Officer, BCS Data Center Operations)

Danny Crocker  (CEO, BCS Data Center Operations)

LaTonya McElroy  (SVP, Chief People Officer , BCS Data Center Operations)

Location: S330HG

Date: Monday, August 16

Time: 1:00pm - 2:00pm

Track: Data Center IT Infrastructure & Platforms

Session Type: Session

Vault Recording: TBD

Audience Level: All

The data center industry is on the cusp of the next cycle in its maturation as a business sector. Infusion of capital, a push towards outsourcing, higher density and peaking utilization rates, the disruptive nature of hyperscale companies and further advancement of edge computing are a few of the dynamics that are shaping our industry.

In this session attendees will see and hear how data center owners can safeguard their critical facilities, minimize risk, maximize performance (uptime and availability), and minimize operational costs through a combination of People, Process and Technology. This session is relevant to real estate investors, colocation companies and enterprises. The session will highlight how advanced owners and operators are deploying a number of new strategies, including:

1) Create and improve operational procedures and documentation.
2) Institute training as part of operational DNA
3) Establish continuous improvement and risk mitigation programs that target human behaviors
4) Management and operations based on predictive methodologies and analytics
5) Monitor infrastructure using real-time, eyes on glass capabilities
6) What to expect (and demand) from your data center operations teams or providers

Takeaway

- Learn how some of the worlds largest financial service companies are using People, Process and Technology to manager their most critical applications and workloads
- Discover what every Risk Officer within the industry should be thinking about in 2021
- Find out how to eliminate or minimize human error in data center operations
- Uptime Institute recently reports that 30% of data centers experienced a service outage in the past year, learn why this happened and how to avoid it in the future

Intended Audience

- Learn how some of the worlds largest financial service companies are using People, Process and Technology to manager their most critical applications and workloads
- Discover what every Risk Officer within the industry should be thinking about in 2021
- Find out how to eliminate or minimize human error in data center operations
- Uptime Institute recently reports that 30% of data centers experienced a service outage in the past year, learn why this happened and how to avoid it in the future