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Data Center World 2020

As we’ve moved our event dates to August 24-27, please note our Agenda will be updated frequently as we work with our speakers and panelists to schedule the best program possible for you. We appreciate your support and patience.

View, browse and sort the ever-growing list of sessions by pass type, track, and session type. With this Session Scheduler, you can build your schedule in advance and access it during the show via export or with the Mobile App, once live approximately 1 month prior to the event. For your schedule to sync properly with the mobile app, be sure to login to Schedule Builder.

Agenda at a Glance

Case Study and Demo: How PayPal's Decision to Use ServiceNow Impacted the Overall Data Center Management Strategy

Clemens Pfeiffer  (President & CEO, Tier44 Technologies, Inc.)

Larry Osakwe  (Software Engineer, PayPal)

Shawn Tugwell  (Director, PayPal)

Location: 207A&B

Date: Thursday, August 27

Time: 2:40pm - 3:40pm

Pass Type : All Access, Standard

Track : Data Center IT Infrastructure & Platforms, Case Studies

Session Type: Session

Vault Recording: TBD

When PayPal decided to implement ServiceNow as a company wide solution the data center team had a choice to make, adopt ServiceNow or ignore the change. After a brief study, the data center team decided to endorse ServiceNow and use it as its platform for a new data center management solution. Over time key processes have been implemented for configuration management, procurement, asset management and tracking, capacity planning of space, power and network infrastructure. Using a singe platform reduced overall operating cost and increased user efficiency. During the presentation you will also see a demo of some of the core functionality implemented.